COFFEE Help Center
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    Track the progress of all 40 Help Center articles.

    IDCategoryTitleStatusLast Updated
    1Start HereWelcome to COFFEE CRM
    Needs Screenshot
    10/1/2026
    2Start HereYour First 30 Minutes in COFFEE CRM
    Needs Screenshot
    10/1/2026
    3Start HereUnderstanding the Main Navigation
    Needs Screenshot
    10/1/2026
    4Start HereUpdating Your Personal Profile
    Needs Technical Verification
    10/1/2026
    5Start HereCompleting Your Business Profile
    Needs Technical Verification
    10/1/2026
    6Start HereInstalling and Using the Mobile App
    Needs Screenshot
    10/1/2026
    7Start HereConnecting Your Essential Business Accounts
    Needs Technical Verification
    10/1/2026
    8Start HereHow to Request COFFEE Support
    Ready to Publish
    10/1/2026
    9Contacts and ConversationsCreating and Editing a Contact
    Needs Screenshot
    10/1/2026
    10Contacts and ConversationsImporting Contacts Safely
    Needs Screenshot
    10/1/2026
    11Contacts and ConversationsUsing Tags, Custom Fields and Smart Lists
    Needs Screenshot
    10/1/2026
    12Contacts and ConversationsFinding and Managing Duplicate Contacts
    Needs Screenshot
    10/1/2026
    13Contacts and ConversationsUnderstanding the Conversations Inbox
    Needs Screenshot
    10/1/2026
    14Contacts and ConversationsSending Email and SMS Messages
    Needs Screenshot
    10/1/2026
    15Contacts and ConversationsAssigning Conversations to Team Members
    Needs Screenshot
    10/1/2026
    16Contacts and ConversationsUsing Templates and Snippets
    Needs Screenshot
    10/1/2026
    17Sales PipelinesUnderstanding Opportunities and Pipelines
    Needs Screenshot
    10/1/2026
    18Sales PipelinesMoving Opportunities Through Pipeline Stages
    Needs Screenshot
    10/1/2026
    19Sales PipelinesCreating Tasks and Follow-Up Activities
    Needs Screenshot
    10/1/2026
    20Calendars and AppointmentsConnecting Your Google or Outlook Calendar
    Needs Screenshot
    10/1/2026
    21Calendars and AppointmentsSetting Calendar Availability
    Needs Screenshot
    10/1/2026
    22Calendars and AppointmentsSharing a Booking Link
    Needs Screenshot
    10/1/2026
    23Calendars and AppointmentsRescheduling or Canceling Appointments
    Needs Screenshot
    10/1/2026
    24Calendars and AppointmentsUnderstanding Appointment Notifications
    Needs Screenshot
    10/1/2026
    25Email and SMS MarketingCreating and Sending an Email Campaign
    Needs Screenshot
    10/1/2026
    26Email and SMS MarketingCreating an SMS Campaign
    Needs Screenshot
    10/1/2026
    27Social PlannerCreating and Scheduling Social Posts
    Needs Screenshot
    10/1/2026
    28Forms and Lead CaptureCreating a Form
    Needs Screenshot
    10/1/2026
    29Forms and Lead CaptureCreating a Survey
    Needs Screenshot
    10/1/2026
    30Workflows and AutomationUnderstanding Workflows
    Needs Screenshot
    10/1/2026
    31Workflows and AutomationSafely Editing an Existing Workflow
    Needs Screenshot
    10/1/2026
    32Workflows and AutomationTesting a Workflow Before Publishing
    Needs Screenshot
    10/1/2026
    33Workflows and AutomationManually Adding or Removing a Contact
    Needs Screenshot
    10/1/2026
    34Reputation ManagementSending Review Requests
    Needs Screenshot
    10/1/2026
    35Reputation ManagementResponding to Reviews
    Needs Screenshot
    10/1/2026
    36Ask AI and AI EmployeesGetting Started With Ask AI
    Needs Screenshot
    10/1/2026
    37Ask AI and AI EmployeesUsing Brand Voice With AI
    Needs Screenshot
    10/1/2026
    38Ask AI and AI EmployeesUnderstanding Conversation AI
    Needs Screenshot
    10/1/2026
    39Reporting and DashboardsUnderstanding Dashboards and Reports
    Needs Screenshot
    10/1/2026
    40TroubleshootingTroubleshooting Login, Browser and Permission Problems
    Ready to Publish
    10/1/2026
    41Websites and FunnelsUnderstanding Websites vs. Funnels vs. Funnel Steps
    Needs Screenshot
    10/1/2026
    42Websites and FunnelsBuilding Your First Funnel Page
    Needs Screenshot
    10/1/2026
    43Websites and FunnelsUsing Templates and the Page Builder
    Needs Screenshot
    10/1/2026
    44Websites and FunnelsPublishing and Connecting a Custom Domain
    Needs Screenshot
    10/1/2026
    45Websites and FunnelsCreating a Blog Post
    Needs Screenshot
    10/1/2026
    46Websites and FunnelsTracking Funnel and Website Performance
    Needs Screenshot
    10/1/2026
    47Payments and InvoicesConnecting a Payment Processor
    Needs Screenshot
    10/1/2026
    48Payments and InvoicesCreating and Sending an Invoice
    Needs Screenshot
    10/1/2026
    49Payments and InvoicesSetting Up Products and Pricing
    Needs Screenshot
    10/1/2026
    50Payments and InvoicesCreating a Payment Link or Order Form
    Needs Screenshot
    10/1/2026
    51Payments and InvoicesSetting Up Recurring Subscriptions
    Needs Screenshot
    10/1/2026
    52Payments and InvoicesTracking Payments and Transaction History
    Needs Screenshot
    10/1/2026