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    Connecting Your Google or Outlook Calendar

    Ensure COFFEE CRM knows when you are busy so prospects cannot book over your existing meetings.

    For: All Users
    Time: 5 minutes

    Instructions

    1

    Go to Integrations

    Click Settings > Integrations. Connect your Google or Microsoft account if you haven't already.
    2

    Navigate to Calendar Settings

    Go to Settings > Calendars. Click the "Connections" tab at the top.

    [SCREENSHOT NEEDED: Connections tab in Calendar Settings]

    3

    Select Your Primary Calendar

    Under your connected account, select the specific calendar you want COFFEE CRM to check for conflicts (e.g., your main work calendar).

    [SCREENSHOT NEEDED: Primary calendar dropdown selection]

    4

    Set the Sync Option

    Choose "Two-way sync" if you want appointments booked in COFFEE CRM to show up on your Google/Outlook calendar.

    What Success Looks Like

    • Your calendar shows as "Connected" and "Two-way sync".

    Common Mistakes

    • × Connecting the Google account but forgetting to select the specific primary calendar in the Calendar settings.
    Last updated: 10/1/2026