COFFEE Help Center
    Main WebsiteContact Support

    Getting Started With Ask AI

    Use AI to save time writing emails, social posts, and summarizing long customer conversations.

    For: All Users
    Time: 5 minutes

    Instructions

    1

    AI in Conversations

    When looking at a long message thread, click the AI icon near the top to generate a quick summary of the conversation.

    [SCREENSHOT NEEDED: AI summary button in Conversations]

    2

    AI in the Email Builder

    When writing an email, click the AI icon to help you write a subject line or draft the body of the email based on a short prompt.

    [SCREENSHOT NEEDED: AI writing assistant in Email builder]

    3

    AI in Social Planner

    Click the AI icon in the Social Planner to generate captions and hashtags for your posts.

    What Success Looks Like

    • You can generate AI content in at least one tool.
    Last updated: 10/1/2026