Responding to Reviews
Manage your online reputation from one central dashboard.
For: Admin Users
Time: 5 minutes
Instructions
1
Navigate to Reputation
Click "Reputation" in the left-hand menu, then click "Reviews" at the top.
[SCREENSHOT NEEDED: Reputation menu and Reviews tab]
2
View Your Reviews
You will see a feed of your recent Google and Facebook reviews, along with their star ratings.
3
Type a Reply
Click "Reply" under a review. Type your response and click "Send". Your reply will instantly appear publicly on Google or Facebook.
[SCREENSHOT NEEDED: Review reply interface]
What Success Looks Like
- Your reply is posted to the review platform.
Last updated: 10/1/2026