How to Request COFFEE Support
Know exactly how to reach our team when you need technical help or strategic guidance.
For: All Users
Time: 2 minutes
Instructions
1
Check the Help Center First
Use the search bar at the top of this Help Center. Many common questions have step-by-step guides already written.
[SCREENSHOT NEEDED: Help Center Search Bar]
2
Browse by Category
If search does not surface the right guide, use the category navigation on the left to browse articles by topic, such as Contacts and Conversations, Calendars and Appointments, or Workflows and Automation.
3
Submit a Support Ticket
If you still need help, click "Contact Support" in the top navigation. You can submit a ticket, start a live chat, or book a quick support call.
[SCREENSHOT NEEDED: Contact Support Page Options]
What Success Looks Like
- You know where to find the search bar.
- You know how to access the Contact Support page.
Last updated: 10/1/2026