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    Your First 30 Minutes in COFFEE CRM

    Complete the essential foundation of your account so you can start using the CRM.

    For: Administrators and Business Owners
    Time: 30 minutes

    Before You Begin

    • •Ensure you are logged in with Admin permissions.

    Instructions

    1

    Update Your Business Profile

    Navigate to Settings > Business Profile. Fill out your company name, address, timezone, and upload your logo. This information is used across your account for compliance and branding.
    COFFEE CRM Business Profile Settings screen
    Settings > Business Profile: Set your Friendly Business Name, Legal Name, Logo, Address, and Timezone.
    2

    Connect Your Calendar

    Go to Settings > Integrations (or Settings > My Profile > Calendar) and connect your Google or Outlook account. This ensures appointments sync correctly and prevents double-booking.
    COFFEE CRM Calendar Integration screen showing Google Calendar connection
    Settings > My Profile > Calendar: Connect your Google or Outlook account and set conflict calendars.
    3

    Download the Mobile App

    Search for the COFFEE CRM companion app in your device's app store. Log in with your COFFEE CRM credentials to manage conversations on the go.

    [SCREENSHOT NEEDED: Mobile App Login Screen]

    What Success Looks Like

    • Your business details are accurate.
    • Your primary calendar is connected.
    • You have the mobile app installed.

    Common Mistakes

    • × Skipping the timezone setting, which can cause appointments to be booked at the wrong time.

    Troubleshooting

    If You don't see the Settings menu:

    Your available options may differ based on your COFFEE CRM plan and user permissions. Contact your account administrator to request access.

    Last updated: 10/1/2026